What are the delivery times?
DELIVERY COSTS
Free delivery on orders over £60 to mainland France and Belgium.
Free delivery on orders over £99 to Europe.
Our sales and prices are based on delivery from Saint Jouan des Guérets, 35 430 (Ile et Vilaine) in France.
Products are delivered in France and Europe*, to the address of your choice as indicated during the ordering process.
DELIVERY METHOD
Products are delivered to your home by La Poste via Colissimo (delivery against signature) within an average of 3 to 5 working days after your order has been confirmed. These times may vary depending on your geographical location.
Delivery to a pick-up point:
Via Chronopost shop2shop, according to your choice, within 3 to 6 days to one of the 17,000 local pick-up points in the Pickup network.
MY ORDER IS INCORRECT/INCOMPLETE
Any delivery issues must be reported to COSMOBEAUTE customer service by email at boutique@cosmetique-thermesmarins.com or by telephone on 02.99.81.04.20 within 14 days of the delivery date.
Any missing products will be redelivered or replaced after an investigation by the carrier.
HOW TO RETURN A PRODUCT
You have 14 working days from the date of your order.
To request a return, please contact customer service by email at boutique@cosmetique-thermesmarins.com or by telephone on 02.99.81.04.20.
I WOULD LIKE TO BE CONTACTED BY SOMEONE
If you have not found the answer to your questions, please contact us by eboutique@cosmetique-thermesmarins.com or by telephone on 02.99.81.04.20.
